What data do we collect?​

HELFER Design collects the following data:

• Name

• Email address

• Company name

• Location (city, state, and country)

• Selection of products and services

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How do we collect your data?​

You directly provide HELFER Design with most of the data we collect. We collect data and process data when you:

• Register online for any of our products or services.

• Complete a transaction.

• Submit a question or comment via a contact form.

• Voluntarily complete a customer survey or provide feedback via email.

• Use or view our website via your browser’s cookies.​

HELFER Design may also receive your data indirectly from the following sources:

• Automated technologies, such as cookies, server logs, and other similar technologies. We may automatically collect Information Technology Data about your equipment, browsing actions and patterns by using cookies, server logs and other similar technologies.

• Third parties, such as:

- Analytics providers
- Service providers
- Providers of social media platforms (such as Facebook, Twitter and Instagram)
- Publicly available sources (such as school websites)

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How will we use your data?​

HELFER Design collects your data so that we can:

• Process your registrations and manage your information.

• Send you personalized quotes.

• Email you with information about products and services we think you might like.

• Email you with newsletters and updates.​

HELFER Design does not share your data with any partner organizations or companies. If this changes in the future, this section will be updated to include those partner organizations or companies and if we materially change how we process your data, we will seek your explicit consent before we do so.

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How do we store your data?​

HELFER Design securely stores your data at Google Data Centers. This data is distributed across many different locations. For further information on Google Data Centers, visit google.com/about/datacenters/data-security/​

Access to your data is also limited to HELFER Design staff members who have a relevant need for the information in order to perform their responsibilities and duties.​

HELFER Design will keep your name, location, email address, and any services provided for five years. Once this time period has expired, we will delete or anonymize your data by removing your personal data from active documents, including those on third party applications, and/or permanently deleting outdated documents. In some cases, your email address and services provided may instead be archived to prevent duplication.

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Marketing

HELFER Design would like to send you information about products and services of ours that we think you might like.​

If you have agreed to receive marketing, you can always opt out at a later date by clicking the opt-out link in the email you receive or sending us an email at privacy@helfer.design.​

You have the right at any time to stop HELFER Design from contacting you for marketing purposes or giving your data to other members of the HELFER Design group.

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What are your data protection rights?​

HELFER Design would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:​

The right to access - You have the right to request copies of your personal data from HELFER Design.​

The right to rectification - You have the right to request that HELFER Design correct any information you believe is inaccurate. You also have the right to request HELFER Design to complete information you believe is incomplete.​

The right to erasure - You have the right to request that HELFER Design erase your personal data, under certain conditions.​

The right to restrict processing - You have the right to request that HELFER Design restrict the processing of your personal data, under certain conditions.​

The right to object to processing - You have the right to object to HELFER Design’s processing of your personal data, under certain conditions.​

The right to data portability - You have the right to request that HELFER Design transfer the data that we have collected to another organization, or directly to you, under certain conditions.​

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights,

• Please contact us at our email: privacy@helfer.design

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What are cookies?​

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.​

For further information, visit allaboutcookies.org.

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How do we use cookies?​

HELFER Design uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website

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What types of cookies do we use?​

There are a number of different types of cookies, however, our website uses:

• Functionality - HELFER Design uses these cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising - HELFER Design uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. HELFER Design sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

• Analytics - HELFER Design uses these cookies to help us understand how visitors interact with our website, discover errors, and provide better overall analytics.

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How to manage cookies​

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites​

HELFER Design website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy​

HELFER Design keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on January 1st, 2023.

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How to contact us​

If you have any questions about HELFER Design’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us: privacy@helfer.design

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How to contact the appropriate authority​

Should you wish to report a complaint or if you feel that HELFER Design has not addressed your concern in a satisfactory manner, you may contact your local Data Protection Agency.